WE ARE LOOKING FOR...

... ...Account Manager Digital Marketing (f/m/x/d). Your goal is to maximize the customer satisfaction of your accounts. You achieve this by establishing first-class relationships at all levels. In this way, you ensure that the customer and you grow together in the long term. In close coordination with sales colleagues and other internal stakeholders, you will gain a deep understanding of the needs of your counterparts and inspire them with your creativity, empathy and solution orientation. You want to learn more: just read on!

Customer Success Manager (w/m/x/d)

Full-time employee | Berlin, Dresden, Vienna | from now on

WE ARE LOOKING FOR...

YOUR MISSION WITH US:

You care for your customers with passion! You orchestrate the set-up of the campaigns, always have an eye on the numbers and create reports so that the customer is simply thrilled with your service.
You coordinate cross-channel campaigns across Facebook, Instagram and Google and leverage the reach of the Offerista network.
You identify the customer's needs and meet them by providing competent, quick solutions. In doing so, you manage and coordinate internal and external stakeholders safely.
There's more! Now and then a client could book a little more for a successful campaign? Sure: with your charming and targeted upsells, your contact person simply melts away.
You know about your customers! If your customer enjoys a vacation in the Caribbean, you put on the socks with the palm trees. Your business is buddy business - on the phone, too, of course!

THAT'S WHAT WE WISH FOR:

You have a degree in business, marketing or comparable fields.
You have several years of professional experience in account management, especially in the digital environment & preferably in an agency environment.
You have good knowledge of relevant tools such as CRM systems (e.g. Salesforce) and analytics tools (e.g. Google Analytics, semrush, Looker, searchmetrics), but also Excel (Pivot) or similar.
You know your way around cross channel campaigns and you understand KPIs like CPL, CPI, CPC, CPO or vTKP as tools of your everyday life.
You are personified communication: You move confidently through everyday life in German (native speaker level) and English.

BENEFITS & PERKS.

#diversity&inclusion - be YOURSELF and get involved in our #nondiscrimination corporate culture with flat hierarchies, openness and a lot of genuinely nice and decent people.
#lean - lean, agile and highly dynamic working environment with various activities and plenty of room for creativity and co-designing our common path.
#personalgrowth - we support you to develop your own personal Offerista Development Plan, workshops, trainings and regular feedback.
#officegoals - work in modern, playful and centrally located offices, ergonomically equipped and with daily fresh fruits, vegetables & yogurt as well as a tea and coffee flatrate with your favorite milk (vegan-friendly).

#stateoftheart - laptop, keyboard, screen? Here you get the highest quality technical equipment.
#100%flexible - flexible working time models, trust-based working time, mobile working arrangements as well as the possibility of a sabbatical.
#teamfuckingawesome - experience legendary team events and celebrations with us, such as our annual summer party or our Christmas event (Covid friendly).
#familyfirst - bring your child and dog to the office and let us support you with an allowance for your childcare.
#corporatebenefits - receive exclusive discounts with various providers.
#sustainability - we are climate neutral! But there's still more to do! Get involved as an #orangeofficer to make Offerista even more sustainable.

BECOME PART OF OUR TEAM AND SHAPE WITH US.

We are visionaries, improver and forward thinker. With dedication we design the digital shopping world of tomorrow. Already known as the market leader in digital retail marketing in Europe, our state-of-the-art products provide international digital coverage and store visits to retailers. The achievements fill us with pride, the future spurs us on. We are Offerista - and we are looking for bright minds that will make us even better. P.S. Don't be afraid to share this with your friends or co-workers - We are a growing business with many opportunities.

#diversity&inclusion - be YOURSELF and get involved in our #nondiscrimination corporate culture with flat hierarchies, openness and a lot of genuinely nice and decent people.
#lean - lean, agile and highly dynamic working environment with various activities and plenty of room for creativity and co-designing our common path.
#personalgrowth - we support you to develop your own personal Offerista Development Plan, workshops, trainings and regular feedback.
#officegoals - work in modern, playful and centrally located offices, ergonomically equipped and with daily fresh fruits, vegetables & yogurt as well as a tea and coffee flatrate with your favorite milk (vegan-friendly).

#stateoftheart - laptop, keyboard, screen? Here you get the highest quality technical equipment.
#100%flexible - flexible working time models, trust-based working time, mobile working arrangements as well as the possibility of a sabbatical.
#teamfuckingawesome - experience legendary team events and celebrations with us, such as our annual summer party or our Christmas event (Covid friendly).
#familyfirst - bring your child and dog to the office and let us support you with an allowance for your childcare.
#corporatebenefits - receive exclusive discounts with various providers.
#sustainability - we are climate neutral! But there's still more to do! Get involved as an #orangeofficer to make Offerista even more sustainable.

BECOME PART OF OUR TEAM AND SHAPE WITH US.

Apply now.

CONTACT.

Offerista Group GmbH
Lisa Kammler
Waldemarstrasse 33a | 10999 Berlin
0176 24757478
E-Mail: jobs@offerista.com

Offerista Group GmbH
Lisa Kammler
Waldemarstrasse 33a | 10999 Berlin
0176 24757478
E‑Mail: jobs@offerista.com